CheapDummyTicket.in
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Refund & Cancellation Policy

Clear & Transparent Guidelines on Cancellations, Date Changes, and Refunds

1. Digital Service Policy Overview

At CheapDummyTicket.in, we strive to deliver instantaneous, high-quality travel reservations for visa applications. Because our services are customized digital products where GDS seat inventory reservations are provisioned immediately upon payment, specific refund guidelines apply.

2. Circumstances Eligible for 100% Full Refund

You are entitled to a full 100% refund in any of the following scenarios:

  • Duplicate Transaction: You were charged more than once for the same booking due to a payment gateway glitch.
  • Non-Delivery / Technical Failure: If our system failed to generate or deliver your PNR reservation and voucher within 2 hours of payment and our support team is unable to resolve it.
  • Cancellation Prior to PNR Allocation: If you request cancellation before your order has been processed by our ticketing system.

3. Free Itinerary Modifications (Complimentary Changes)

Visa Appointment Rescheduled? Free Changes Allowed!

If your visa appointment date changes or you notice a minor typo in the passenger name, you do NOT need to buy another ticket. Contact our support team via WhatsApp or email within 24 hours of booking, and we will update your travel dates or passenger details free of charge.

4. Non-Refundable Scenarios

Refunds cannot be issued under the following circumstances:

  • After the reservation has been generated, downloaded, and dispatched to your email/WhatsApp as airline GDS system booking costs are non-recoverable.
  • If your visa application is rejected by the embassy or consulate for reasons outside our control (embassy fee policies, applicant financial criteria, interview results, etc.).
  • If incorrect passenger information or travel dates were provided by the user and no modification request was submitted.

5. Refund Turnaround Time (TAT)

Refund Processing Timeline: 5 to 7 Business Days

Once approved, your refund will be credited directly to your original payment method (Bank Account, UPI, or Credit/Debit Card) via Razorpay.

6. How to Request a Refund

To initiate a refund request, send an email to support@cheapdummyticket.in or WhatsApp message to +91 81970 62190 with your Booking PNR, Transaction ID, and reason for the request. Our support team reviews all requests within 12 hours.